Liste der besten unsere Top 5 Handy-Dienstleister aus dem Forum zu kommen-Center und die Verbreitung von verschiedenen Web-Sites und Erfahrung persönlicher. Nick Kunde hat ein von der 4 größten Anbieter von Handy 5-Dienst (mit Ausnahme von U.S. Cellular), Pre-und Post-Merger dieser Unternehmen (mit der Ausnahme Verizon / Alltel Fusion). Nick ist derzeit ein Kunde mit zufriedener AT & T Wireless. Warum so viele? Nein, es war schließlich, der einen zu Schaffen Erfahrungsbericht, SondernAus verschiedenen Gründen kam ins Spiel - und hatte keine Bewegung zum College Dienstleistung im Bereich der Rezeption, Concierge Service-einfach abgesaugt, schlechten Kundenservice, unter vielen anderen Gründen. Nick Unternehmen als auch hat at 4 Telefon und ihr Handy zu Hause verwendet. Die Bereiche, die Telefon-Nick Diesen Unternehmen getestet hat, sind: California (vor allem rund um San Diego, Los Angeles, Orange und Counties), Oregon, Illinois (einschließlich Chicago und Umgebung), Indiana (in und um Indianapolis, West Lafayette,Und Bloomington South Bend), Minnesota, Georgia (nur in der Nähe von Atlanta) und Rhode Island. Nick versteht und sicherlich häufigsten Lob Beschwerden. Das sind unsere Top 5 -. Bestes Handy-Service Unternehmen lächerlich us, Loben uns, uns hassen, lieben uns für unsere Liste.
Bitte beachten Sie, dass es immer von einzelnen Ausnahmen Erfahrungen werden.
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Wir verstehen die jedes Bedürfnisse Einzelnen oder der Familie wird anders sein. Dies ist eine kurze Zusammenfassung der Kosten für die Telefon 5Lieferanten. Preis im einzelnen Bedingungen der Pläne, auf allen Ebenen Preisgestaltung individuellen Plan genau die gleichen sind zwischen Verizon Wireless, AT & T U.S. Cellular und (nationale Ebene) mit Ausnahme von T-Mobile. U.S. Cellular ist bei der weitem billigste, wenn Sie ihren Plan "widearea", die nur zu 25-26 heißt es, dass sie wählen angesprochen Decken. In Bezug auf Preis von grundlegenden plant Familie, sind die Preise für auf allen Ebenen grundlegende Familie Plan genau das gleiche zwischen Verizon WirelessAT & T U.S. Cellular und (wieder auf eine Stufe Nationaler Ebene), mit Ausnahme von T-Mobile. T-Mobile verkauft ihre Familie auf verschiedenen Etagen minute "minute" auf als die anderen 4, Sondern auf die Kosten pro Minute, T-Mobile wird aller individuellen und den billigsten familiären Nationaler Pläne auf Ebene. Alle anderen Unternehmen genau sind die gleichen wie die grundlegenden Plan, keine Pläne mit zusätzlichen Features. Der Grund, dass Einig Mobilfunkanbieter "teurer" sind, ist wegen der Kosten für das hinzufügen dieserandere Optionen / Eigenschaften.
5 (4 GB). Sprint Nextel
Pros:
Nacht und am Wochenende ab 19.00 Uhr, ist die 2 Stunden früher als andere Unternehmen in der Mobilfunk-Service
* Minutes frei für Anruf eingehende
* 1-Jahres-Vertrag im Gegensatz zu den Jahres-Vertrag Standard 2-(zu entscheiden, ob ein Anfrage ist ein Vertrag pro)
* Starke auf Geschäftsreisende ausgerichtet - 1 Motor Walkie-Talkie-Technologie - ein überraschend Nützliches Feature
* FastInternet
Nachteile:
* Keine International
* Die ist nicht so Reichweite umfangreich und wie Verizon Wireless AT & T, was bedeutet zwangsläufig, Schwach Signale, mehr Anrufausfälle, Echo, usw.
* Phone Selector Limited / veraltet
* Seit der Fusion im Jahr 2005 sind die Pläne nicht viel als vor der Fusion
* Nach der Fusion Kundenservice off hat in einem Versuch, hilfreich sein gefallen - das sollte eine gute Nachricht Endergebnis für den Kunden, ein Punkt strittiger, für den KundenService
Persönliche Erfahrung: Sprint hatte schon immer eine Auswahl an begrenzte Handys, die wirklich für mich keine Rolle spielt. Allerdings, wie ich immer mehr auf mein Handy anfing, fing ich an, über das von meinem Handy Aussehen (die Funktionen ist gleich geblieben Bedürfnisse bestimmter) kümmern. Auswahl ist das Telefon und in vielen Fallen begrenzt überholt scheinen. Aus meiner Erfahrung mit dem Kundendienst wurde Sprint (Nextel) eigentlich auf meiner Liste der No. 1 Pre-Merger im Jahr 2005, hat aberdropped since then. The customer service pre-merger was excellent - consistent bills from month to month, credits on bogus charges I disputed, and free "loyalty program offers" such as free internet for 6 months. Since the merger in 2005, the customer service still tries to be very helpful, but it gets to the point where you want to start yelling through your phone because of the frustration. Sprint's coverage will be hit or miss if you travel, however, if you're just going to the city for work and going back home to the suburbs, the service will stay consistent for the most part. There is nothing about the cost or the types of plans of Sprint Nextel that really stands out with the exception being international plans. Besides that, the plans offer the usual variety and benefits to meet your need.
4 (4a). US Cellular
Pros:
* Good customer service
* Excellent coverage in the midwest as they should since they are a regional carrier
* Free incoming calls/text messages
* No activation fees on many plans
Cons:
* Poor coverage outside of the 25-26 states that US Cellular covers
* Very limited phone selection; durability of phones offered a concern
* Beware of hidden costs
* Add-ons such as unlimited texting, downloading, etc can add up quickly
* Limited/outdated phone selection
* If downgrading plan, be absolutely sure of your minute usage; they are not helpful in providing advice, but quick to provide recommendations
* If you go over your minutes, get ready to pay big time
The majority of US Cellular's customer base is satisfied by its customer service. The biggest complaint is in the limited selection and durability of the phones. The individual and family nationwide service plans are exactly the same as the others with the exception being T-Mobile. If you live outside of the 25-26 states that US Cellular covers or travel frequently, then choose another cell phone service provider. However, if you live within those states that are covered, US Cellular should be considered as long as you don't mind the phones and/or seemingly unknown brand (outside of the midwest and sports world - White Sox).
3. T-Mobile
Pros:
* Cheapest basic individual and basic family plans out of the 5 cell phone service providers
* myFaves add-on is popular and useful
* 1-year contract as opposed to the standard 2-year contract (you decide if requiring any contract is a pro)
* Lots of different plans and options - most flexible of the 5 cell phone providers and 2nd best offering of plans and options (Verizon is #1 in our opinion)
* Excellent reception in certain populated cities
* Ease of upgrading/downgrading plans - a breeze with great advice and recommendations from customer service, but...
Cons:
* Poor customer service (especially disputes) - worst of the 5 cell phone service providers
* Limited phone selection, tends to sell outdated and even worse, phones that are no longer in production/discontinued
* Inconsistent signal reception/spotty coverage
* Poor insurance policy
* Slow internet
* Pesky about "too much roaming"
Personal experience: I've had a unique love-hate relationship with T-Mobile. The love comes in with the "contract" and the hate comes in with the customer service. I have to start with the "hate" before I go into the "love". After a year and a few months into the service with T-Mobile, like all cell phone providers, I eventually had to call customer service to dispute charges. To put it simply, a complete nightmare. I won't go into the specifics of the dispute, but the way T-Mobile handled the situation from several customer service reps to a couple supervisors was the worst 5-hour nightmare. Yes, I was on the phone for 5 hours getting bounced from department to department, having to explain the dispute over and over again, and had to to take a 1/2 day from work. I started the call at 7:30AM, you do the math. Conclusion of the 5 hour nightmare? I ended up paying the full amount with no leeway given. Even with the energy drinks, steroid shots, power bars, and the like, I couldn't hold up any longer and they would not budge or give anything back that was rightfully owed to me. T-Mobile is great at handling simple customer service requests like upgrading/downgrading a plan or asking simple questions like, do you think I should add the fave-5 plan? They'll actually go through your bills and review your usage and give you great advice and recommendations, but other than that, they have the worst overall customer service of the 5 cell phone service companies when it comes to disputes or anything to do with questioning T-Mobile and their bills. In another instance of "hate", I was experiencing several dropped calls per day and spotty coverage throughout Illinois (specifically Northern suburbs and Chicago). It was extremely frustrating and it got to the point where I called customer service and canceled without hesitation. But Nick, you say, what about the cancellation fee? That's where the "love" comes in, apparently when I signed up for the family plan, we were never obligated to a contract. So all this time, I thought I was under contract and I could've switched at anytime. The reason why T-Mobile barely outranks Sprint Nextel and US Cellular is because of their flexibility and options in their plans, cheapest plan options, better phone selection, although still limited, and more consistent coverage than the last two companies with very good signals in populated areas compared to the two.
2. AT&T
Pros:
* Consistent coverage and reception - closing the gap with Verizon Wireless
* Wide selection of phones - arguably the best selection thanks to the Apple iPhone
* Overall good customer service that helps you and/or resolves issues
* Internet is fast and reliable
* Out of all the phone company mergers, AT&T/Cingular was the biggest improvement
* Rollover minutes is an extremely useful feature/benefit that no other company offers - this is standard on all plans
Cons:
* Dropped calls is hit or miss
* Customer service is absolutely a joy when you are a customer or activating lines/transferring numbers, etc, etc, however, once you become a customer, they are helpful, but they get impatient
* Ever since the merger, extra services/add-ons have increased (compared to just Cingular), which leads to costs piling up quickly
Personal experience: As a current customer of AT&T Wireless, I am satisfied. AT&T Wireless has had the biggest improvements of all the mergers. Their customer service is still lacking compared to Verizon especially once you become a customer, but I have noticed improvements since the merger. Their phone selection is arguably the best. The coverage and reception has been consistent in all the areas I've been to. Although I rarely experience dropped calls, this seems to be a hit or miss issue with others. The one thing that really stands out from the rest of the companies is the rollover minutes. This has saved me lots of money in the long run because a plan I used to have with the other carriers allows me to downgrade due to the extra minutes thus saving me money.
1. Verizon Wireless
Pros:
* Widest variety of plans and options available than any other cell phone company
* Consistent coverage and reception - considered the best, but AT&T is closing the gap
* Wide selection of phones
* Customer service is the most consistent of all the cell phone companies although there are inevitable hit or miss days
Cons:
* Need to keep an eye on your monthly bills - mysterious charges showing up on bills
* Customer service is hit or miss, some days you get great, no, extremely great service, other days you want to reach into your phone and do bad things
* Add-ons can pile up quickly especially the data plans for smartphones
* Most expensive of the 5 cell phone companies (factoring in phones, plans, add-ons, deposit, etc)
* Blocks certain features on your phone, ex: transferring photos to/from your phone requires purchase of software and certain bluetooth features
* If upgrading/downgrading plan, they will extend contract for another 2 years
Personal experience: I have not experienced the "new Verzion" with Alltel, but as much as I hate to admit (being a current and satisfied AT&T customer), Verizon Wireless is the most consistent from customer service to coverage and reception and down to phone selection. One shining customer service moment was when I accidentally dropped my phone in a puddle of water completely ruining my phone. I did not have insurance, as a matter of fact, I never purchase insurance on phones, but after an hour or two of sweet talking, they not only replaced the phone, but rushed the order to me free of charge with next day delivery. An example of a bad customer service is refusing to budge on mysterious charges (over .00) worth that they said would be removed, but never did. I ended up changing services because of this dispute. It took over one year until a collection agency contacted me out-of-the-blue saying I still owed .00 and as one can imagine, my credit score dropped like a ton of bricks.
There you have it, our list of the Top 5 Best Cell Phone Service Companies. We would love to hear your thoughts so feel free to comment on this list. Ridicule us, praise us, hate us, love us for our list. Got topics/categories you'd like topped? Give us a shout through the comments or contact us.
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